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Data & CDP

WPP Wins Global Media Assignment For Coca-Cola

Coca-Cola has chosen WPP for its global media assignment, while Omnicom will handle the account in North America, according to Forrester. This decision highlights the importance of data strategy in the media agency market.

Original reporting · forrester.com

Original: “Data Wins The Media Agency Cola Wars”

Read “Data Wins The Media Agency Cola Wars” at Forrester →
Data Wins The Media Agency Cola Wars
Image: Forrester

How this was written. The 5:45 Ops Desk wrote this article with a language model from Forrester’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from Forrester’s report

  • WPP has won the global media assignment for Coca-Cola, with Omnicom handling the account in North America.
  • The use of data and intelligence engines is becoming increasingly important in the media agency market.
  • The media agency market is consolidating at the top, but expanding at the base, with new players emerging.
  • Marketing operating systems are becoming essential for agencies to deliver effective services.
  • Every media agency provider is replaceable, as demonstrated by the recent agency reviews by Coca-Cola and PepsiCo.

The media agency market is undergoing significant changes, with major brands like Coca-Cola and PepsiCo reviewing their agency partnerships. Forrester reported that the global media agency market is larger than just the big three players, with other agencies like dentsu, Havas Media, and Stagwell Media also offering global services.

The use of data and intelligence engines is becoming increasingly important in the media agency market. WPP's Open Intelligence approach, which leverages multiple data signals, was a key factor in its win, as it allows for more effective planning and measurement in regulated markets.

In contrast, Publicis Groupe, dentsu, and Omnicom have championed an audience broker strategy, which uses identity graphs to target specific audiences. This approach is more effective in markets with less stringent data regulations, such as North America.

The media agency market is consolidating at the top, but expanding at the base, with new players emerging. Forrester notes that marketing operating systems, which combine technology, data, and human expertise, are becoming essential for agencies to deliver effective services.

The recent agency reviews by Coca-Cola and PepsiCo demonstrate that every media agency provider is replaceable. Publicis Groupe's withdrawal from the Coca-Cola review to accept PepsiCo's media assignment highlights the competitive nature of the market.

Forrester will release a report on the media management services market in November, which will provide a detailed assessment of the top players in the global agency marketplace. The report will examine how scale is being redefined and how platforms are changing the organizational model for agencies.

Questions and answers

What was the outcome of the Coca-Cola media review?

Coca-Cola chose WPP for its global media assignment, with Omnicom handling the account in North America.

What is the significance of the media agency market consolidation?

The consolidation at the top of the market is being driven by the increasing importance of data and intelligence engines, while new players are emerging at the base.

What is a marketing operating system?

A marketing operating system combines technology, data, and human expertise to enable agencies to deliver effective services, including planning, creation, and optimization of marketing campaigns.

Read the full story at Forrester More from Friday, October 30, 2026’s edition