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Forrester Predicts AI Disruption In 2027

AI spending is expected to increase, with one dollar in five of business tech spending going to AI, according to Forrester. This shift may give companies that adopt AI an advantage over competitors.

Original reporting · forrester.com

Original: “Predictions 2027: Disruption Unleashed”

Read “Predictions 2027: Disruption Unleashed” at Forrester →
Predictions 2027: Disruption Unleashed
Image: Forrester

How this was written. The 5:45 Ops Desk wrote this article with a language model from Forrester’s reporting (model: @cf/meta/llama-3.3-70b-instruct-fp8-fast); it describes that reporting rather than adding to it. The original, linked above, is the full story.

Key points from Forrester’s report

  • Forrester expects AI spending to increase significantly in 2027, with one dollar in five of business tech spending going to AI.
  • Companies that can successfully implement AI in a governed and secure way may gain an advantage over their competitors.
  • Governance gaps will be a major issue for companies adopting AI in 2027, with many organizations lacking the skills and tools needed to effectively govern AI.

Executives have been preparing for the impact of artificial intelligence on their businesses, but so far, the financial effects have been limited. However, Forrester reports that this will change in 2027, with AI disruption expected to increase.

Forrester has identified five key areas where pressure is building and is likely to lead to significant changes in the use of AI. These areas include AI spending, governance, model economics, platform architecture, and the enterprise context that AI needs to scale.

In 2027, companies that can successfully implement AI in a governed and secure way may gain an advantage over their competitors. This is because many organizations are still in the experimental stages of AI adoption and have not yet developed a clear strategy.

According to Forrester's global tech market forecast, global tech spending will reach over $6 trillion in 2027, with a significant portion of this going to AI. Most of this spending will be on servers and equipment, but it will also include AI tokens and credits.

Tech leaders expect their budgets to increase in 2027, but many are concerned that this will not be enough to keep up with inflation. As a result, some companies may need to make cuts in other areas, such as third-party services, in order to fund their AI initiatives.

Forrester also predicts that governance gaps will be a major issue for companies adopting AI in 2027. Many organizations lack the skills, tools, and controls needed to effectively govern AI, which can lead to problems with accountability and control.

Questions and answers

What is the expected increase in AI spending in 2027?

According to Forrester, one dollar in five of business tech spending will go to AI in 2027.

What are the key areas where pressure is building in terms of AI adoption?

The key areas include AI spending, governance, model economics, platform architecture, and the enterprise context that AI needs to scale.

How can companies prepare for the increased use of AI in 2027?

Companies can prepare by developing a clear strategy for AI adoption, investing in the skills and tools needed to govern AI, and planning for the potential risks and challenges associated with AI.

Read the full story at Forrester More from Wednesday, October 21, 2026’s edition